How to place and order
T o acquire a product through alsinac.com, the following process must be followed:
1º.- Access the products catalogue of the online shop on the alsinca.com website.
2º.- Select the products you wish to purchase by clicking on the button ‘’add to cart’’.
3º.- On the top right-hand part of the screen a purchase cart will appear which will give you the option to continue selecting products or to complete the purchase.
4º.- 4º.- Then a breakdown of your order will appear on your screen indicating the products selected, price, and applicable taxes and delivery costs.
5º.- To proceed with your order you will be asked for your name and email address. If you are registered, you will be asked for your username, which is your e-mail and your password. In the case of not being registered you will need to provide the previous information in order to continue with the process.
6º.- If you have made a mistake when entering your details, the system will stop you from continuing and a notice will appear on the form indicating the errors to be corrected.
7º.- The next step will be a form in which you must indicate the address to where you wish to receive the product and the payment method.
8º.- At this point you will be asked to confirm and accept the Privacy and Data Protection Policy in the General Conditions of Use of alsinac.com.
9º.- Following the acceptance of the Privacy and Data Protection Policy in the General Conditions of Use, a final confirmation page will appear on your screen. Depending on the previously selected payment method, there are different options, select whichever one corresponds to your choice and follow the instructions to carry out the payment.
10º.- Confirmation of the end of the purchasing process: Once the payment process has been completed, you will automatically receive confirmation from alsinac.com to your e-mail address with all of the details of your purchase and the details on how to track your order.